Rehabilitation is not just fixing a pump - it’s total community re-engagement.
There’s only one thing we can think of that might be worse than not having safe water: having safe water, and then losing it because a project fell into disrepair.
Rehabilitation often proves to be a big challenge, as many wells have sit idle for years and there is typically little information about the specifics of the well. A borehole and dug well rehabilitation involves quite a bit of discovery. First, our teams work to discover as much as they can about the initial project. What materials were used? Was the borehole/hand-dug well properly constructed? Many of these questions can only be answered by diving in, and doing “the work” which makes up a rehabilitation.
Once our teams have found the problem, they find the solution. Then, they reconstruct the well and install a hand pump.
Engagement and training with communities takes into account rehabilitation was needed and alters the program to suit the needs of the community. After all - engaging with this community in the same way which led to the initial, failed project will not bring new results. Our teams work to understand the social and support reasons leading to initial failure, and make those areas a focus of our ongoing engagement with communities.