In many communities, natural springs exist as water flows from cracks in rocky ground or the side of a hill.  Springs provide reliable water but that doesn’t mean safe. When left open they become contaminated by surface contamination, animal and human waste and rain runoff. The solution is to protect the source. First, you excavate around the exact source area of the spring. Then, you build a protective reservoir for water flow, which pours through a reinforced pipe in a concrete headwall to a paved collection area. Safe water typically flows year-round and there is very limited ongoing maintenance needed!

Rehabilitation is not just fixing a pump - it’s total community re-engagement.

There’s only one thing we can think of that might be worse than not having safe water: having safe water, and then losing it because a project fell into disrepair.

Rehabilitation often proves to be a big challenge, as many wells have sit idle for years and there is typically little information about the specifics of the well. A borehole and dug well rehabilitation involves quite a bit of discovery. First, our teams work to discover as much as they can about the initial project. What materials were used? Was the borehole/hand-dug well properly constructed? Many of these questions can only be answered by diving in, and doing “the work” which makes up a rehabilitation.

Once our teams have found the problem, they find the solution. Then, they reconstruct the well and install a hand pump.

Engagement and training with communities takes into account rehabilitation was needed and alters the program to suit the needs of the community. After all - engaging with this community in the same way which led to the initial, failed project will not bring new results. Our teams work to understand the social and support reasons leading to initial failure, and make those areas a focus of our ongoing engagement with communities.

Community engagement is at every step of a water project.

Our engagement is rooted in relationship and includes involving the community in implementation and ongoing support, setting expectations for water point management and ongoing costs, etc. All of this happens before a water project is installed.

We use a term called ABCD: “Asset Based Community Development”. This means the community gets a leading seat at the table. Before we seek to bring anything into the community, we first seek to understand and utilize the assets that already exist within the community.

Community education and self-discovery about hygiene and sanitation concepts lead to improved health.

Improved health is always the goal. This is why all our projects include hygiene and sanitation training. We utilize many different methods for this training, depending on the community/institution, program and country. Training topics include disease transmission, personal hygiene and cleanliness, proper disposal of waste and proper water storage methods.

Water isn’t a pump. Water is a service.  And, it must be reliable.

The known benefits of water are ONLY true if water can be counted on, over time. We love celebrating when a project is complete and a community has access to clean, safe water. However, the ongoing service of water - making water reliable -  is how we know our true impact.

The Water Project continues to monitor our water projects, and we provide continued support to make sure water service continues for communities.

Past water projects and the communities they serve are just as important to us as anything else we might be doing in the future.

To learn more about how you can help with ongoing monitoring, evaluation and resolution, read about our awesome monthly members.

Project Status

We’re working hard to make sure your gifts result in a lasting water project for the community it serves. Our engagement with a community begins many months before construction and lasts years after construction. The timeline here is focused on the physical construction of the water project. There is also training and engagement work that has already started.

Water project construction in the developing world is hard work. A lot of things can and do cause delays - which are normal. We attempt to make our best judgment of when construction will be complete, but the circumstances surrounding actual "in the field" conditions are far from our control.

Weather, supply availability, government paperwork, and progress of community involvement are just a few of the variables that can delay (and sometimes speed up) a project's completion.

We will always tell you if anything changes. And, if you get a notice like this – it’s actually further proof your gifts are being carefully used towards a water project that lasts.