Project Status

Project Type:  Borehole Well and Hand Pump

Regional Program: Western Uganda WaSH Program

Impact: 225 Served

Project Phase:  In Service - Mar 2023

Functionality Status:  Functional

Last Checkup: 03/12/2024

Project Features

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Community Profile

Finding clean and sufficient water is an overwhelming challenge for the 225 community members that live in Kisoga, Uganda.

Their only source of water is a protected spring shared by multiple communities. But if the spring was protected properly at one point, it most certainly isn't anymore.

The spring box, whose layers filter the water before it reaches the discharge pipe, is not fenced, which means those layers have most likely been compacted. The spring also lacks proper drainage, which means if water fetchers have any open sores or cuts on their feet, standing in the dirty water risks diseases and parasites. Neither the construction nor the water meet our standards.

But for the people of Kisoga, who don't know their protected spring is compromised, the most troubling thing about their local water crisis is all the wasted time waiting in long lines.

"I collect water from the protected spring locally known as Kabagarama in Kisoga Village," said 11-year-old Treva (shown below collecting water).

"The water point is always overcrowded, and people always fight for water. Jerrycans end up breaking as people try to push others from the line," Treva said.

Because acquiring water takes Kisoga's people such a long time, people get less of it. Without water to do essential daily tasks, people's normal routines are disrupted, and important things like working and going to school are challenging. For instance, Treva recalled a day he went to school with a dirty uniform because he had no water to clean it and he was punished by his teacher.

"We have water scarcity in our village," said Olivia Nyamaizi, a 49-year-old housewife in the photo below. "I stay near a swamp, but cannot use that water for any domestic activities since it is smelling bad because it is a dumping place for wastes from a local brewery." Olivia only uses the swamp water for feeding her animals.

"I get water from Kisoga Center, where I get safe water from the protected spring," said Olivia.

The "protected" spring is about two kilometers (1.24 miles) away from Olivia's house. This is a difficult journey, especially when she must carry a full jerrycan on her head, and it always leaves her exhausted. The spring is always overcrowded, especially in the evening when she collects water, causing delays that make Olivia late preparing the evening meal and unable to bathe her children before they need to go to bed.

Olivia and Treva, along with the other community members in Kisoga, need their own safe, close waterpoint that will allow them the time and energy to accomplish their daily tasks.

Here’s what we’re going to do about it:

New Borehole

This new borehole is an exciting opportunity for this community! We work with the community to determine the best possible sites for this well.

We conducted a hydrogeological survey and the results indicated the water table is an ideal candidate for a borehole well. Due to a borehole well's unique ability to tap into a safe, year-round water column, it will be poised to serve all of the water needs for this community, even through the dry months.

Community members will help collect the needed construction materials such as sand, rocks, and water for mixing cement. They will also provide housing and meals for the work team, in addition to providing local laborers. We will complement their materials by providing an expert team of artisans and drilling professionals, tools, hardware, and the hand-pump. Once finished, water from the well will then be used by community members for drinking, handwashing, cooking, cleaning, and much more.


Training’s main objectives are the use of latrines and observing proper hygiene practices since these goals are inherently connected to the provision of clean water. Open defecation, water storage in unclean containers and the absence of hand-washing are all possible contaminants of a household water supply. Each participating village must achieve Open Defecation Free status (defined by one latrine per household) prior to the pump installation for this borehole well.

This social program includes the assignment of one Community Development Officer (CDO) to each village. The CDO encourages each household to build an ideal homestead that includes: a latrine, a handwashing facility, a separate structure for animals, a rubbish pit and a drying rack for dishes.

We also implement the Community-Led Total Sanitation (CLTS) approach with each of our village partners. This aims to improve the sanitation and hygiene practices and behaviors of a village. During these sessions, village leaders naturally emerge and push the community to realize that the current practices of individual households – particularly the practice of open defecation – are not only unhealthy, but affect the entire village. CLTS facilitates a process in which community members realize the negative consequences of their current water, sanitation and hygiene behaviors and are inspired to take action. Group interactions are frequent motivators for individual households to build latrines, use them, and demand that other households do the same.

Improved Sanitation

The aim is that all households own an improved latrine. Many households do not use a latrine but use the bush. Due to open defecation, feces are spread all over the village. This leads to waterborne diseases and contamination of groundwater and surface water. Our aim is that the community is able to live a healthy life free of preventable diseases. We endeavor that at the end of our presence in the community, people will have both access to sustainable, clean water and access to sanitation. We have now organized families to form digging groups for latrine construction, and empowered them with tools to use.

Project Updates

March, 2023: Kisoga Community New Well Complete!

A new borehole well drilled in Kisoga Community, Uganda, already provides community members with clean, safe water! Additionally, we hosted a training where community members worked together to make a development action plan for their area. As a result, families are working to build new sanitation and hygiene facilities, tools, and habits that will help improve their living standards and enable a healthier life.

Olivia pumping water.

"Access to safe water will improve the hygiene and sanitation at my home because I will be able to wash clothes, clean my home, [and] bathe," said 52-year-old Olivia Nyamaizi.

"We will be able to drink safe water, and this will help reduce the waterborne disease hence saving on the money which would have been spent on treating diseases."

New Borehole

We worked with the community to determine the best site to drill this new well. We confirmed the site's eligibility by conducting a hydrogeological survey, proving that the water table below the ground is sustainable before drilling begins.

Several households volunteered to host our team of drilling technicians, giving them a place to sleep and food to eat throughout their work. Many community members also came to the work site each day to watch the drilling and see the well come to life.

When it came time to build the cement well pad, community members found fine sand and water to mix the cement. After the cement platform dried, we installed a stainless steel Consallen pump, which is now flowing with clean, safe water!

Adding the pump.

"[I am] happy that I no longer [am] going to be moving long distances looking for water, and this will help to reduce on the time I have been spending, so I will have enough time to read my books," said 12-year-old Trevor I.

"The burden of carrying heavy jerrycans will reduce because I used to get chest pain due to carrying heavy jerrycans while traveling a long distance. Food will be served on time and this will help improve our health."



The self-help group associated with the project was set up and began training in advance of selecting this project.

The first training session focused on financial planning. We mobilized the community through a series of meetings that sensitized them on the importance and purpose of saving. This included meetings dedicated to creating a community profile, where participants map their community's physical environment and stakeholders. We also ran a participatory vulnerability capacity assessment exercise. In this session, community members mapped out their shared risks and opportunities, including the water point breaking down.

Participants learning. This is a representative photo from a similar Self-Help Group training in Uganda.

Next, we scheduled the savings group training date with the community. We planned for a one-day training to form the savings group and discuss the best practices for maintaining and managing it.

We worked with the community to establish a Village Savings and Loan Association (VSLA) and a water user committee. The savings group set up a fund to provide small loans to each other and another fund they will use to pay for any repairs to the well if an issue arises. The group also agreed on a social fund that will provide grants to fellow group members and help them with funeral expenses or catastrophes such as fire damage. Our teams will provide follow-up training to support putting the savings group into practice while offering continuous records management coaching.

Participant engagement is key. This is a representative photo from a similar Self-Help Group training in Uganda.

Additional training sessions will happen in the near future focused on hygiene and sanitation at the personal, household, community, and environmental levels. In collaboration with the community facilitator and local leaders, we will train households on critical hygiene and sanitation facilities to build. These include latrines, dish racks, refuse pits, handwashing facilities, and bathing shelters. Our teams monitor these facilities’ construction while helping the community learn how to best use and care for them.

Finally, we will lead additional training for local artisans to teach them how to fabricate and sell locally used and accepted sanitation products that allow for more hygienic and accessible latrines.

As with the financial training, we will continue supporting the community in their sanitation and hygiene progress through monitoring visits. In addition, we will offer follow-up assistance and refresher training to ensure community members follow through in building their new facilities and developing new habits.


This project required a substantial collaboration between our staff, our in-country teams, and the community members themselves. When an issue arises concerning the well, the group members are equipped with the necessary skills to rectify the problem and ensure the water point works appropriately. However, if the issue is beyond their capabilities, they can contact their local field officers to assist them.

Also, we will continue to offer them unmatchable support as a part of our monitoring and maintenance program. We walk with each community, problem-solving together when they face challenges with functionality, seasonality, or water quality. Together, all these components help us strive for enduring access to reliable, clean, and safe water for this community.

With your contribution, one more piece has been added to a large puzzle of water projects. In our target areas, we’re working toward complete coverage of reliable, maintained water sources within a 30-minute round trip for each community, household, school, and health center. With this in mind, search through our upcoming projects to see which community you can help next!

Thank you for making all of this possible!

January, 2023: Kisoga Community New Well Underway!

A severe clean water shortage in Kisoga Community drains people’s time, energy, and health. Thanks to your generosity, we’re working to install a clean water point and much more.

Get to know this community through the introduction and pictures we’ve posted, and read about this water, sanitation, and hygiene project. We look forward to reaching out with more good news!

Project Photos

Project Type

Abundant water is often right under our feet! Beneath the Earth’s surface, rivers called aquifers flow through layers of sediment and rock, providing a constant supply of safe water. For borehole wells, we drill deep into the earth, allowing us to access this water which is naturally filtered and protected from sources of contamination at the surface level. First, we decide where to drill by surveying the area and determining where aquifers are likely to sit. To reach the underground water, our drill rigs plunge through meters (sometimes even hundreds of meters!) of soil, silt, rock, and more. Once the drill finds water, we build a well platform and attach a hand pump. If all goes as planned, the community is left with a safe, closed water source providing around five gallons of water per minute! Learn more here!

Less Burden While Collecting Water for Siama!

May, 2024

A year ago, your generous donation helped the Kisoga Community in Uganda access clean water – creating a life-changing moment for Siama. Thank you!

Keeping The Water Promise

There's an incredible community of monthly donors who have come alongside you in supporting clean water in Kisoga Community.

This giving community supports ongoing sustainability programs that help Kisoga Community maintain access to safe, reliable water. Together, they keep The Water Promise.

We’re confident you'll love joining this world-changing group committed to sustainability!

Last year, your gift unlocked the potential for a brighter future for Siama. Since then, she and the Kisoga Community of 225 residents have had clean, reliable water. Your contribution has made a significant impact. Thank you for making a difference!

Before the Well Installation

Twenty-six-year-old farmer Siama Kaahwa recalled what life was like in the Kisoga Community before her community's well was installed last year.

"I used to fetch water from an open well, and sometimes I would find people had already dirtied the water. This waterpoint was under the trees, so the leaves would also fall in the water, making it extremely dirty," said Siama.

"Fetching water from this waterpoint was hard because I would pass the hill carrying heavy jerrycans of water, and it made me very tired. I had even developed back pain," continued Siama.

The spring before it was protected.

After the Well Installation

Collecting water is now simpler and safer for Siama and the other community members in Kisoga.

"This waterpoint has made my life very easy. I no longer have to climb a hill with heavy jerrycans, [and] even the back pain I had developed [has] disappeared. This water is always clean, and this has helped reduce the cases of waterborne diseases in my home," shared Siama.

Community members collect water.

Having ready access to water from the well has made a difference for Siama, allowing her to make improvements for herself and her family.

When we asked Siama something the waterpoint has helped her achieve, she said she has been able to establish a kitchen garden in her home.


Navigating through intense dry spells, performing preventative maintenance, conducting quality repairs when needed and continuing to assist community leaders to manage water points are all normal parts of keeping projects sustainable. The Water Promise community supports ongoing sustainability programs that help Kisoga Community maintain access to safe, reliable water.

We’d love for you to join this world-changing group committed to sustainability.

The most impactful way to continue your support of Kisoga Community – and hundreds of other places just like this – is by joining our community of monthly givers.

Your monthly giving will help provide clean water, every month... keeping The Water Promise.


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